Shipping policy
Shipping
We aim for 1-2 working days for dispatch of your orders (please note at the busiest time October – December orders may take 3 working days).
For orders placed after 4.30 pm, the working day commences at 8 am the next day. Postal orders can take up to 7 working days to arrive after an order is placed. If order has not arrived 10 working days after dispatch you will be eligible for a refund or replacement.
UK Mainland
Orders 0-2kg are sent via Royal Mail. Orders 2kg+ are sent via APC.
Delivery via Royal Mail can take 2-5 working days after dispatch. Orders sent via APC are booked on an overnight service for delivery the next working day. Large furniture items will need to be shipped via pallet. We will contact you via email to arrange the delivery.
Delivery charges:
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up to 1 kg – £3.50
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over 1 kg – £5.99
Northern Ireland
Orders 100g-2kg are sent via Royal Mail. Orders 2kg+ are sent via DPD. Delivery can take up to 5 working days after dispatch
Delivery charges :
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up to 1 kg – £3.50
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over 1 kg – £14.99
Scottish Highlands & Isles, Channel Islands, Scilly Islands
Orders 0-2kg for the Scottish Highlands will be sent via Royal Mail, and 2kg+ with APC. Channel Islands will be sent via DHL.
Delivery charges :
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up to 1 kg – £3.50
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over 1 kg – £14.99
European Shipping
Ireland, Austria, Belgium, Czech Rep, Denmark, France, Hungary, Luxembourg, Netherlands, Poland, Italy, Lithuania, Portugal, Spain, Slovakia, Slovenia, Sweden, Bulgaria, Estonia, Finland, Greece, Latvia, Romania.
Orders are shipped with DHL. EU delivery usually takes up to 1 week after dispatch, but customs delays may occur. Outside the EU, delivery can take up to 15 working days. *EU orders may incur customs fees, payable by the receiver.